| | When connected to a USB-A laptop port, please note that due to the limitation of the USB-A port output current, the switch only can output 5V2A. |
| Other: | Connect to USB-C IN1 and USB-C IN2 simultaneously, PC 1 will be given priority to share USB devices. |
| Package Content: | USB 3.2 Switch * 1 (4.8 x 2.1 x 0.7 Inches); USB C to C Cable * 2 (2.6FT/0.8M); Remote Control *1 (5FT/1.5M) |
| About Mac: | For Mac OS 13.3 and above, please allow usb devices to work by doing this setting: Use the mac's own touchpad to choose Apple menu > System Settings > Privacy & Security >Click the pop-up menu next to “Allow accessories to connect“ > Choose "Always". |
| About PC is sleeping: | If the USB device is disconnected after the PC is awakened from sleep mode, it may be caused by the energy saving mode. Please turn off energy saving and try again. |
| | [Windows] 1. Control Panel > System and Security > Power Options > Select the "Change Plan Setting" option next to your current power plan > Select "Change advanced power settings"> "Power Options"> "Expand the USB Settings section and double-click USB selective suspend setting."> Select "disable". |
| | 2. Device Manager > Universal Serial Bus controllers > right-click all hubs that have been detected > select "Properties"> Power Management > deselect "Allow the computer to turn off this device to save power." |
| | [Mac] Please follow the below steps to disable the Mac into auto-sleep to see if the issue can be solved: System Performace > Battery > Disable "Prevent computer from sleeping automatically when the display is off", and disable "Enable Power Nap while plugged into a power adapter". |
